Bug #33453
open
Mobile app Prod checklist- Amadeus - When the app is installed from the Play Store for the first time after a new build is pushed, login fails. However, reinstalling the app allows successful login.
Added by smriti sharma 2 months ago.
Updated 27 days ago.
Start date:
28 August 2025
Release:
24 Sept 2025 Release
Description
When the app is installed from the Play Store for the first time after a new build is pushed, login fails. However, reinstalling the app allows successful login.
PFA,
Install the app from the Play Store after a new build is pushed live.
Attempt to log in with valid credentials.
Observe login failure.
Uninstall the app.
Reinstall the app from the Play Store.
Attempt login again with the same user.
Login is successful.
Files
- Status changed from New to In Progress
- Assignee changed from sudheer kumar to smriti sharma
IT worked on first attempted at my side.
App version 3.0.3
It's the cache issue with the testing device.
- Status changed from In Progress to Closed
As per dev comment issue closed.
Issue Reopened:
I have reinstalled the app on my personal device from the Play Store, but I am still seeing the "Update App" popup. This seems incorrect, as I have the latest version installed.
- Status changed from In Progress to Resolved
- Assignee changed from vanshaj vanshaj to smriti sharma
- Assignee changed from Sachin Rana to vanshaj vanshaj
- Status changed from In Progress to Resolved
- Assignee changed from vanshaj vanshaj to smriti sharma
Fixed, will be available in v3.0.10 || (11).
Hi Team,
On my device, I have the old version of the app. Although the new build is live, I have not received any update notification or information about the new version.
- Release 24 Sept 2025 Release added
- Release deleted (
Prod Checklist - 27 Aug 2025)
- Assignee changed from vanshaj vanshaj to smriti sharma
As we have made the changes in version 3.0.11 only , you will not receive alert in the current or old installed build
Once we upload versions higher than 3.0.11 than only you will receive the alert
You can verify this by downloading old UAT builds
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