Bug #33453
open
Mobile app Prod checklist- Amadeus - When the app is installed from the Play Store for the first time after a new build is pushed, login fails. However, reinstalling the app allows successful login.
0%
Description
When the app is installed from the Play Store for the first time after a new build is pushed, login fails. However, reinstalling the app allows successful login.
PFA,
Install the app from the Play Store after a new build is pushed live.
Attempt to log in with valid credentials.
Observe login failure.
Uninstall the app.
Reinstall the app from the Play Store.
Attempt login again with the same user.
Login is successful.
Files
Updated by sudheer kumar 2 months ago
- Status changed from New to In Progress
- Assignee changed from sudheer kumar to smriti sharma
IT worked on first attempted at my side.
App version 3.0.3
It's the cache issue with the testing device.
Updated by smriti sharma 2 months ago
- Status changed from In Progress to Closed
As per dev comment issue closed.
Updated by smriti sharma 2 months ago
- File clipboard-202509011404-1rz0d.png clipboard-202509011404-1rz0d.png added
- File clipboard-202509011404-5yflk.png clipboard-202509011404-5yflk.png added
- Status changed from Closed to In Progress
- Assignee changed from smriti sharma to vanshaj vanshaj
Issue Reopened:
I have reinstalled the app on my personal device from the Play Store, but I am still seeing the "Update App" popup. This seems incorrect, as I have the latest version installed.
Updated by vanshaj vanshaj 2 months ago
- Status changed from In Progress to Resolved
Updated by sudheer kumar 2 months ago
- Assignee changed from vanshaj vanshaj to smriti sharma
Fixed, available in v 27
Updated by smriti sharma about 2 months ago
- File clipboard-202509091521-zmmpj.png clipboard-202509091521-zmmpj.png added
- File clipboard-202509091521-s7cf8.png clipboard-202509091521-s7cf8.png added
- File clipboard-202509091521-tjy9o.png clipboard-202509091521-tjy9o.png added
- Status changed from Resolved to In Progress
- Assignee changed from smriti sharma to Sachin Rana
Currently, we are not receiving the update popup when an older version of the app is installed and an update is available on the App Store.
Updated by smriti sharma about 2 months ago
- Assignee changed from Sachin Rana to vanshaj vanshaj
Updated by vanshaj vanshaj about 1 month ago
- Status changed from In Progress to Resolved
Updated by sudheer kumar about 1 month ago
- Assignee changed from vanshaj vanshaj to smriti sharma
Fixed, will be available in v3.0.10 || (11).
Updated by smriti sharma 27 days ago
- File clipboard-202510091208-cyyqj.png clipboard-202510091208-cyyqj.png added
- File clipboard-202510091208-ecltd.png clipboard-202510091208-ecltd.png added
- File clipboard-202510091208-uhk5n.png clipboard-202510091208-uhk5n.png added
- Status changed from Resolved to In Progress
- Assignee changed from smriti sharma to vanshaj vanshaj
Hi Team,
On my device, I have the old version of the app. Although the new build is live, I have not received any update notification or information about the new version.
Updated by smriti sharma 27 days ago
- Release 24 Sept 2025 Release added
- Release deleted (
Prod Checklist - 27 Aug 2025)
Updated by vanshaj vanshaj 27 days ago
- Assignee changed from vanshaj vanshaj to smriti sharma
As we have made the changes in version 3.0.11 only , you will not receive alert in the current or old installed build
Once we upload versions higher than 3.0.11 than only you will receive the alert
You can verify this by downloading old UAT builds