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Bug #35376
closed
Task #2473 - Refundable and changeable-When booking using Shop by Schedule, we are only seeing refundable/changeable information for the return flight on the booking page.
Start date:
31 October 2025
Due date:
% Done:
0%
Estimated time:
Bug Type:
Functional
Release:
12 Nov 2025 Release
Is bug acceptable?:
Yes
Bug Severity:
S1
Description
When booking using Shop by Schedule, we are only seeing refundable/changeable information for the return flight on the booking page.
PFA,
Login with Sabre user.
Search YUL-YVR, 15-22 NOV.
Combine itineraries from the shop by schedule tab.
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#2
Updated by vanshaj vanshaj 4 days ago
- File clipboard-202510311548-aowos.png clipboard-202510311548-aowos.png added
- File clipboard-202510311549-c6873.png clipboard-202510311549-c6873.png added
- Assignee changed from Sachin Rana to smriti sharma
Same behaviour on web
Tried Round trip booking ,
Please let us know if this is a correct behaviour 
Updated by vanshaj vanshaj 4 days ago
- Assignee changed from smriti sharma to Anil Kumar
Updated by diksha sharma 1 day ago
- File clipboard-202511031738-meq0a.png clipboard-202511031738-meq0a.png added
- Assignee changed from Anil Kumar to smriti sharma
Hi @smriti sharma sharma,
1.In case of (Web single ticket (Shop by Schedule)), the refundable and changeable information on the review page should be displayed as combined data.
2. In case of (Web multi-ticket (Shop by Schedule)), the refundable and changeable information on the review page should be displayed separately for departure and return segments.
Updated by smriti sharma about 6 hours ago
- Status changed from New to Closed
As per dev comment issue closed.
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