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Bug #33993

open

Task #2214 - nexusKite Mobile App: Need to implement the complete workflow for all the roles for Travelport-In case Vehicle -We are not able to do Vehicle booking, getting error on Review page.

Added by smriti sharma about 2 months ago. Updated about 1 month ago.

Status:
Query raised
Priority:
Urgent
Assignee:
Neha Changotra
Start date:
17 September 2025
Due date:
% Done:

0%

Estimated time:
Bug Type:
Functional
Release:
24 Sept 2025 Release
Is bug acceptable?:
Yes
Bug Severity:
S1

Description

We are not able to do Vehicle booking, getting error on Review page.

PFA,

Login with FG user.
Search vehicle for location FLL, Any dates.
Select any vehicle and check ADD ALL THE MANDATORY pax info .
Check the issue.

Files

Download all files
clipboard-202509171553-g2oyp.png (146 KB) clipboard-202509171553-g2oyp.png smriti sharma, 17 September 2025 10:23 AM
vehicleBook_3431.zip (1.79 KB) vehicleBook_3431.zip smriti sharma, 17 September 2025 10:23 AM
clipboard-202509171600-upsgb.png (402 KB) clipboard-202509171600-upsgb.png smriti sharma, 17 September 2025 10:30 AM
Media (3).jpeg (89.7 KB) Media (3).jpeg sudheer kumar, 17 September 2025 10:45 AM
request.txt (3.18 KB) request.txt abhishth tripathi, 24 September 2025 05:47 AM
clipboard-202509241849-geb6p.png (709 KB) clipboard-202509241849-geb6p.png vanshaj vanshaj, 24 September 2025 01:19 PM
response_trip_travelport.txt (6.78 KB) response_trip_travelport.txt vanshaj vanshaj, 24 September 2025 01:20 PM
search_598303.zip (21.4 KB) search_598303.zip vanshaj vanshaj, 24 September 2025 01:36 PM
review_64177.zip (6.39 KB) review_64177.zip vanshaj vanshaj, 24 September 2025 01:36 PM
review_64178.zip (6.42 KB) review_64178.zip vanshaj vanshaj, 24 September 2025 01:36 PM
review_64180.zip (6.39 KB) review_64180.zip vanshaj vanshaj, 24 September 2025 01:36 PM
clipboard-202509171553-g2oyp.png
clipboard-202509171600-upsgb.png
Media (3).jpeg
clipboard-202509241849-geb6p.png
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 #3

Updated by sudheer kumar about 2 months ago

Media (3).jpeg

Not able to recreate issue with given details. PFA
user used for booking:

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 #4

Updated by smriti sharma about 2 months ago

  • Assignee changed from smriti sharma to sudheer kumar

Hi @sudheer kumar ,
Kindly check the issue with Travelport, as the preferences set on your shared ID are for Amadeus.

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 #5

Updated by sudheer kumar about 2 months ago

  • Assignee changed from sudheer kumar to abhishth tripathi

Getting this issue from api side.

API URL:

https://a.uat.w.farenexushub.com/nexusapi/vehicleBook

API REQUEST:

{

       "clientId": "6942336036",
       "agencyKey": "9109688550",
       "po": "",
       "pn": "",
       "travelRequest": "",
       "traveler": {
         "title": "MR",
         "firstName": "test",
         "middleName": "",
         "lastName": "user",
         "gender": "M",
         "dateOfBirth": "1999-01-01",
         "carLoyaltyNumber": ""
       },
       "billingDetails": {
         "paymentInfo": {
           "paymentMode": "CREDIT_CARD",
           "card": [
             {
               "metaInfo": "M3ZS4K33IMarFm2Pa61eCgUhV3Q1jvAKJUhQCL7Dgsnn/hW9g21+cYpl/wUH/aW0Hsz9/ionbGayDBL54Qff2RikEv1MIlgCma4HS8QWlYt199TnSV0oI6FXYNl1uerhXB53x3AnKKHI3ktE9rmHepJzvDVYP1k61KLB0THEsvg="
             }
           ]
         },
         "addressGroup": {
           "streetName": "",
           "houseNo": "",
           "city": "",
           "postalCode": "",
           "countryCode": "",
           "province": ""
         }
       },
       "customerDetails": {
         "emailAddress": [
           ""
         ],
         "contactInfo": [
           {
             "type": "PHONE",
             "number": "6776797997",
             "countryCode": "1"
           },
           {
             "type": "MOBILE",
             "number": ""
           }
         ]
       },
       "bookKey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
       "bookedBy": "",
       "apiSource": "TRAVELPORT",
       "barBooking": true,
       "barParInfo": {
         "barId": null,
         "parId": null
       },
       "ssoInfo": {},
       "fileFields": {},
       "emailRq": {
         "ccemail": ""
       },
       "projectSource": "KITE",
       "bookedByName": "",
       "language": "EN"
     }

RESPONSE:

{

   "status": {
       "type": "ERROR",
       "gdsType": "TRAVELPORT"
   },
   "error": [
       {
           "code": "815",
           "message": "No code specified for Country"
       }
   ]

}

⁠

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 #6

Updated by abhishth tripathi about 2 months ago

  • Assignee changed from abhishth tripathi to Neha Changotra

Please check neha this at your there is no issue on backend because its working fine on web.

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 #7

Updated by Neha Changotra about 1 month ago

  • Assignee changed from Neha Changotra to Sachin Rana

Hi @Sachin Rana , Kindly check this issue.

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 #8

Updated by Neha Changotra about 1 month ago

  • Assignee changed from Sachin Rana to abhishth tripathi

Hi @abhishth tripathi , Kindly check this.

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 #9

Updated by abhishth tripathi about 1 month ago

  • Assignee changed from abhishth tripathi to sudheer kumar

{
"clientId": "6942336036",
"agencyKey": "9109688550",
"traveler": {
"title": "MR",
"firstName": "Camilo",
"lastName": "Jean",
"gender": "M",
"dateOfBirth": "1999-01-01"
},
"billingDetails": {
"paymentInfo": {
"paymentMode": "CREDIT_CARD",
"card": [{
"metaInfo": "M3ZS4K33IMarFm2Pa61eCgUhV3Q1jvAKJUhQCL7DgslpCIFQUsVfaDoxT0PuUB7EOPt+DSe8l579V/L5syAz5dEnJat1H0CLx8Pl5FJUE5uUi5u+47dsqLOkk07Rbm8uFocw+JVZDDIMH/d794ITLk7UsNnFWAYRTW2GYrmS5wI="
}]
}
},
"customerDetails": {
"emailAddress": [""],
"contactInfo": [{
"number": "0123336789",
"countryCode": "1"
}, {
"type": "MOBILE"
}]
},
"bookKey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
"bookedBy": "",
"apiSource": "TRAVELPORT",
"barBooking": true,
"barParInfo": {
"barId": "GEORGE PEAK",
"parId": "JEAN CAMILO"
},
"ssoInfo": {
},
"policyViolationReason": "Vehicle booking for weekends is prohibited.",
"fileFields": {
},
"emailRq": {
"ccemail": ""
},
"projectSource": "KITE",
"bookedByName": "Sachin Rana",
"bookedFor": "",
"pos": "CA"
} this will be the request format please check!

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 #10

Updated by sudheer kumar about 1 month ago

  • Assignee changed from sudheer kumar to abhishth tripathi

As we discussed over the call.. issue is still on backend side.. Cause of this issue is not defined yet.

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 #11

Updated by abhishth tripathi about 1 month ago

{
"clientId": "6942336036",
"agencyKey": "9109688550",
"traveler": {
"title": "MR",
"firstName": "dmeo",
"lastName": "ali",
"gender": "M",
"dateOfBirth": "1999-01-01"
},
"billingDetails": {
"paymentInfo": {
"paymentMode": "CREDIT_CARD",
"card": [{
"metaInfo": "M3ZS4K33IMarFm2Pa61eCgUhV3Q1jvAKJUhQCL7DgslpCIFQUsVfaDoxT0PuUB7EOPt+DSe8l579V/L5syAz5dEnJat1H0CLx8Pl5FJUE5uUi5u+47dsqLOkk07Rbm8uFocw+JVZDDIMH/d794ITLpkD0XtEA3IsoQ/nThzbHRQ="
}]
}
},
"customerDetails": {
"emailAddress": [""],
"contactInfo": [{
"number": "2222222222",
"countryCode": "1"
}, {
"type": "MOBILE"
}]
},
"bookKey": "BIFDMOJUGIZTGNRQGM3BEBBYGYYTEGQEINBUCURKAJBUYOQFGQYS4NJWIICTIMJOGU3EUBKEIFEUYWKSAVLUKQSMGB5AQU2UIFHEIQKSISBACA2DIFCJEAN4AIFDECQKGIYDENJNGEYS2MRQCICTCMB2GAYBUA2ZKVGCEA2ZKVGCUE2TJBKVIVCMIVPU6RSGL5AUSUSQJ5JFIEQTBIFDEMBSGUWTCMJNGIYREBJRGA5DAMA26AAQU5QKGMQDMMZVEBAVMLRAIVCFOQKSIQQFMSKJFQQFASKFKJJEKICFJRGEST2UKQQFIUSVIRCUCVJAJFHFITBAIFJBEEZAGYZTKICBKYXCARKEK5AVERBAKZEUSIQ6KBEUKUSSIUQEKTCMJFHVIVBAKRJFKRCFIFKSASKOKRGCAQKSLIFDKMJUGQ2DQNBXGQYBE5QKGMQDMMZVEBAVMLRAIVCFOQKSIQQFMSKJFQQFASKFKJJEKICFJRGEST2UKQQFIUSVIRCUCVJAJFHFITBAIFJBEEZAGYZTKICBKYXCARKEK5AVERBAKZEUSIQ6KBEUKUSSIUQEKTCMJFHVIVBAKRJFKRCFIFKSASKOKRGCAQKSLIFDKMJUGQ2DQNBXGQYJUAJQBIIVIV2PL5KE6X2GJ5KVEX2EJ5HVEUZCBFAVKVCPJVAVISKDFIBECQZSANBUCUTCA5BU6TKQIFBVJIABAWVACHSYGAYDAMCYGAYDAMBQGAYDAMBQGAYDAMBQGAYDAMBQGAYDAMFSAEATDQQBBFDXKYLSMFXHIZLFZIAQEQ2B5AAYIAI=",
"bookedBy": "",
"apiSource": "TRAVELPORT",
"barBooking": true,
"barParInfo": {
},
"ssoInfo": {
},
"fileFields": {
},
"emailRq": {
"ccemail": ""
},
"projectSource": "KITE",
"bookedByName": "Sachin Rana"
}

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 #12

Updated by abhishth tripathi about 1 month ago

complete vehicle request are attached. No issue is on web please re check your all request .

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 #13

Updated by vanshaj vanshaj about 1 month ago

clipboard-202509241849-geb6p.png

Getting same error on web also
Travelport FG user

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 #14

Updated by abhishth tripathi about 1 month ago

  • Assignee changed from abhishth tripathi to vanshaj vanshaj

Attach logs

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 #15

Updated by vanshaj vanshaj about 1 month ago

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 #16

Updated by vanshaj vanshaj about 1 month ago

Logs attached

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 #17

Updated by abhishth tripathi about 1 month ago

  • Assignee changed from abhishth tripathi to Neha Changotra

Please check !

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 #18

Updated by Neha Changotra about 1 month ago

  • Status changed from In Progress to Query raised
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