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Bug #33671

open

Task #2146- nexusKite Mobile App: Trip Module- Travelport. (Travelport Complete Workflow.) - We are getting different brand fare on branded fare, detail and on the share itinerary email.

Added by smriti sharma 2 months ago. Updated about 1 month ago.

Status:
In Progress
Priority:
High
Assignee:
Neha Changotra
Start date:
05 September 2025
Due date:
% Done:

0%

Estimated time:
Bug Type:
Functional
Release:
24 Sept 2025 Release
Is bug acceptable?:
Yes
Bug Severity:
S0

Description

We are getting different brand fares on the branded fare section, detail page, and in the shared POPUP and email.

PFA,

Login with traveler.
Search open jaw package FLL-ORD,ORD-DFW13 NOV, any dates.



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clipboard-202509051534-opwfc.png (182 KB) clipboard-202509051534-opwfc.png smriti sharma, 05 September 2025 10:04 AM
clipboard-202509051534-l9nho.png (915 KB) clipboard-202509051534-l9nho.png smriti sharma, 05 September 2025 10:04 AM
clipboard-202509051535-ddisy.png (400 KB) clipboard-202509051535-ddisy.png smriti sharma, 05 September 2025 10:05 AM
clipboard-202509231751-iukzj.png (194 KB) clipboard-202509231751-iukzj.png smriti sharma, 23 September 2025 12:21 PM
clipboard-202509231752-zuakh.png (844 KB) clipboard-202509231752-zuakh.png smriti sharma, 23 September 2025 12:22 PM
clipboard-202509261351-3rya2.png (193 KB) clipboard-202509261351-3rya2.png smriti sharma, 26 September 2025 08:21 AM
clipboard-202509261351-vpba8.png (806 KB) clipboard-202509261351-vpba8.png smriti sharma, 26 September 2025 08:21 AM
clipboard-202509261352-6iu8n.png (733 KB) clipboard-202509261352-6iu8n.png smriti sharma, 26 September 2025 08:22 AM
clipboard-202509261352-yfs5g.png (908 KB) clipboard-202509261352-yfs5g.png smriti sharma, 26 September 2025 08:22 AM
clipboard-202509261645-ur4sf.png (159 KB) clipboard-202509261645-ur4sf.png vanshaj vanshaj, 26 September 2025 11:15 AM
clipboard-202509261645-slk32.png (159 KB) clipboard-202509261645-slk32.png vanshaj vanshaj, 26 September 2025 11:15 AM
clipboard-202509261647-vspbr.png (209 KB) clipboard-202509261647-vspbr.png vanshaj vanshaj, 26 September 2025 11:17 AM
clipboard-202509051534-opwfc.png
clipboard-202509051534-l9nho.png
clipboard-202509051535-ddisy.png
clipboard-202509231751-iukzj.png
clipboard-202509231752-zuakh.png
clipboard-202509261351-3rya2.png
clipboard-202509261351-vpba8.png
clipboard-202509261352-6iu8n.png
clipboard-202509261352-yfs5g.png
clipboard-202509261645-ur4sf.png
clipboard-202509261645-slk32.png
clipboard-202509261647-vspbr.png
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 #1

Updated by sudheer kumar about 2 months ago

  • Assignee changed from sudheer kumar to vanshaj vanshaj
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 #2

Updated by vanshaj vanshaj about 1 month ago

  • Assignee changed from vanshaj vanshaj to smriti sharma

Not able to replicate, Please let me know If you face this issue again

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 #3

Updated by smriti sharma about 1 month ago

clipboard-202509231751-iukzj.png
clipboard-202509231752-zuakh.png

Issue reopen.

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 #4

Updated by vanshaj vanshaj about 1 month ago

  • Assignee changed from vanshaj vanshaj to smriti sharma

As per mentioned scenario, not able to replicate
Searched same route and flight

For reference, shared attachment on teams

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 #5

Updated by smriti sharma about 1 month ago

clipboard-202509261351-3rya2.png
clipboard-202509261351-vpba8.png
clipboard-202509261352-6iu8n.png
clipboard-202509261352-yfs5g.png

Issue reopen

Login with user
Search FLL-ORD,ORD-DFW, 13 nov.
Search and go to shop by fare.
Select spirit aitline.




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 #6

Updated by smriti sharma about 1 month ago

  • Priority changed from Urgent to High
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 #7

Updated by vanshaj vanshaj about 1 month ago

clipboard-202509261645-ur4sf.png
clipboard-202509261645-slk32.png

Same behaviour on web

Getting no fares in the fares API

https://a.uat.w.farenexushub.com/nexusapi/fares

{
"clientId": "6703457216",
"agencyKey": "6702947461",
"username": "",
"searchKey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
"snapCodes": [],
"hidePremEcoClass": null,
"hideBusinessAndFirstclass": null
}

{
"response": [ {
"status": {
"type": "ERROR"
},
"error": {
"errorCode": "860",
"errorMessage": "No Fare Families found for Selected Cabin"
}
}
]
}

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 #8

Updated by vanshaj vanshaj about 1 month ago

clipboard-202509261647-vspbr.png

vanshaj vanshaj wrote in #note-7:

Same behaviour on web

Getting no fares in the fares API

https://a.uat.w.farenexushub.com/nexusapi/fares

{
"clientId": "6703457216",
"agencyKey": "6702947461",
"username": "",
"searchKey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
"snapCodes": [],
"hidePremEcoClass": null,
"hideBusinessAndFirstclass": null
}

{
"response": [ {
"status": {
"type": "ERROR"
},
"error": {
"errorCode": "860",
"errorMessage": "No Fare Families found for Selected Cabin"
}
}
]
}

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