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Bug #28819

open

nexusKite App - Amadeus - The loader does not stop on Review page in case of Flight Booking.

Added by smriti sharma 3 months ago. Updated 2 months ago.

Status:
Query raised
Priority:
High
Start date:
01 May 2025
Due date:
% Done:

0%

Estimated time:
Bug Type:
Functional
Release:
30 April 2025
Is bug acceptable?:
Yes
Bug Severity:
S0

Description

The loader does not stop on Review page in case of Flight Booking.

PFA,

Login with user - /India@123.
Search YUL-YVR, Any dates.
Select WS flight and Confirm Booking with mandatory information.

Note :- Unable to attach the XML.


Files

clipboard-202505011332-ta6u1.jpg (85 KB) clipboard-202505011332-ta6u1.jpg smriti sharma, 01 May 2025 08:02 AM
clipboard-202505011400-fyrrp.jpg (54.1 KB) clipboard-202505011400-fyrrp.jpg smriti sharma, 01 May 2025 08:30 AM
clipboard-202505131134-pujup.png (1.07 MB) clipboard-202505131134-pujup.png abhishek sharma, 13 May 2025 06:04 AM
clipboard-202505131134-frhao.png (887 KB) clipboard-202505131134-frhao.png abhishek sharma, 13 May 2025 06:04 AM
book_23982.zip (48.5 KB) book_23982.zip abhishek sharma, 13 May 2025 06:04 AM
Screenshot (5).png (240 KB) Screenshot (5).png Abhay Kumar, 13 May 2025 08:33 AM
clipboard-202505151149-6rktp.png (1.12 MB) clipboard-202505151149-6rktp.png abhishek sharma, 15 May 2025 06:19 AM
clipboard-202505151149-xguou.png (1.12 MB) clipboard-202505151149-xguou.png abhishek sharma, 15 May 2025 06:19 AM
book_24062.zip (68.8 KB) book_24062.zip abhishek sharma, 15 May 2025 07:11 AM
clipboard-202505161824-ko8fj.png (518 KB) clipboard-202505161824-ko8fj.png abhishek sharma, 16 May 2025 12:54 PM
book_24220.zip (37.1 KB) book_24220.zip abhishek sharma, 16 May 2025 12:54 PM
clipboard-202505011332-ta6u1.jpg
clipboard-202505011400-fyrrp.jpg
clipboard-202505131134-pujup.png
clipboard-202505131134-frhao.png
Screenshot (5).png
clipboard-202505151149-6rktp.png
clipboard-202505151149-xguou.png
clipboard-202505161824-ko8fj.png
Actions #1

Updated by Abhay Kumar 3 months ago

  • Status changed from New to Resolved
  • Assignee changed from Abhay Kumar to smriti sharma

This bug is wad .Please use a valid payment card.

Actions #2

Updated by smriti sharma 3 months ago

clipboard-202505011400-fyrrp.jpg

issue reopen.

Actions #3

Updated by smriti sharma 3 months ago

  • Release 30 April 2025 added
  • Release deleted (Production Checklist - 1 May 2025)
Actions #4

Updated by Abhay Kumar 3 months ago

  • Status changed from In Progress to Query raised

Ticket No 30645682

Actions #5

Updated by JAVA Dikshant Kumar 3 months ago

  • Status changed from Query raised to Resolved
  • Assignee changed from Abhay Kumar to smriti sharma

please re-check.

Updated by abhishek sharma 3 months ago

clipboard-202505131134-pujup.png
clipboard-202505131134-frhao.png

Issue Reopen please Check.


Actions #7

Updated by Abhay Kumar 3 months ago

  • Assignee changed from Abhay Kumar to JAVA Dikshant Kumar
Actions #8

Updated by Abhay Kumar 3 months ago

Screenshot (5).png

Hi Abhishek Sharma,
I reviewed the logs and found that an American Express card was used for the booking. However, the screenshot you attached shows a Mastercard.
Please ensure the XML you provide is accurate. Kindly recheck the issue, and if the bug still exists, attach the correct XML and assign it to Dikshant.

Updated by abhishek sharma 3 months ago

clipboard-202505151149-6rktp.png
clipboard-202505151149-xguou.png

Hi @JAVA Dikshant Kumar
Loader is not stop on Booking confirmation page.


Actions #10

Updated by JAVA Dikshant Kumar 3 months ago

  • Assignee changed from JAVA Dikshant Kumar to abhishek sharma

"Please attach the correct XML and scenarios.

Actions #11

Updated by abhishek sharma 3 months ago ยท Edited

Hi@DikshantKumar
please find attachments.

Scenario is same as mentioned in the bug

Actions #12

Updated by JAVA Dikshant Kumar 3 months ago

  • Assignee changed from JAVA Dikshant Kumar to sudheer kumar

Hi Sir,
We have checked the attached XML files, and they are working successfully. Kindly verify on your end.

Actions #13

Updated by sudheer kumar 3 months ago

  • Status changed from In Progress to Resolved
  • Assignee changed from sudheer kumar to abhishek sharma

Fixed.

Actions #14

Updated by sudheer kumar 3 months ago

  • Assignee changed from abhishek sharma to sudheer kumar
Actions #15

Updated by Anonymous 3 months ago

  • Assignee changed from sudheer kumar to smriti sharma

Updated by abhishek sharma 3 months ago

clipboard-202505161824-ko8fj.png

Issue Reopen please Check .

Actions #17

Updated by sudheer kumar 3 months ago

  • Assignee changed from sudheer kumar to Abhay Kumar

Card used:
master card
5499830000000015
123
10 / 25

Getting this error from backend side:

URL: https://a.uat.w.farenexushub.com/nexusapi/book

REQUEST:

{
"clientId": "7699614374",
"bookedByName": "MONICA MCCLAIZ",
"language": "EN",
"barParInfo": {
"barId": "Q79MM8",
"email": "",
"parId": "D930MB"
},
"billingDetails": {
"addressGroup": [ {
"streetName": "",
"houseNo": "",
"city": "",
"postalCode": "",
"countryCode": "",
"province": ""
}
],
"paymentInfo": [ {
"paymentMode": "CREDIT_CARD",
"card": [ {
"metaInfo": "/R4nqAWCE6dFqxN7IZwIxON74ty44oxjvlp2pEA/i1U8Wc5VSDbqrRT/+v+qeBJQrfw8PvwKcsocI8SWwrpUzEmGx0h/BzkTxR8fCqMtH1jC9KrWqr04U/zyJC/TNcTjsT9ydXxsIoyFEIFr/2oIzrCp+u+wSyisbd/dbIdj6V4="
}
],
"price": null,
"payType": "CREDIT_CARD"
}
]
},
"userType": "business",
"po": "",
"pn": "",
"travelRequest": "",
"barBooking": true,
"apiSource": "AMADEUS",
"policyViolationReason": "Trip Duration cannot be more than 2 days., Booking for weekends is prohibited., Manager's approval is required.",
"customerDetails": {
"contactInfo": [ {
"number": "4657871256"
}
],
"emailAddress": [
""
]
},
"agencyKey": "7698031553",
"bookKey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
"bookedBy": "",
"bookFlow": "CORP",
"projectSource": "KITE",
"purposeOfTrip": "",
"passengerDetails": [ {
"title": "MR",
"lastName": "MCCLAIZ",
"dateOfBirth": "1990-01-01",
"paxType": "ADT",
"firstName": "MONICA",
"middleName": "",
"gender": "M",
"programId": [
""
],
"membershipId": [
""
],
"mealPref": "",
"specialAssistance": ""
}
]
}

RESPONSE:

{
"error": [ {
"gdsType": "AMADEUS",
"errorCode": "720",
"errorMessage": "FARE ELEMENT ALREADY EXISTS FOR PASSENGER/SEGMENT"
}
]
}

Actions #18

Updated by Abhay Kumar 3 months ago

  • Status changed from In Progress to Query raised
  • Assignee changed from Abhay Kumar to ashif ali
Actions #19

Updated by ashif ali 3 months ago

  • Assignee changed from ashif ali to abhishek sharma

Query "30821204" has been raised for it.

Actions #20

Updated by abhishek sharma 2 months ago

  • Priority changed from Immediate to High

Hi @JAVA Dikshant Kumar
please assign this bug to QA if query has been Resolved.

Actions #21

Updated by abhishek sharma 2 months ago

  • Assignee changed from abhishek sharma to JAVA Dikshant Kumar
Actions

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